Business Processes Simplified Podcast S3:E12 How To Become A Profitable Tradie with David Jenyns
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Sep 4, 2025 In this insightful discussion, David Jenyns, an author and systems expert, introduces the transformative concept of a Systems Champion, stressing that business owners often aren’t suited to systematize their own operations. He delves into the power of structured processes in trade businesses, offering practical strategies to enhance efficiency and reduce stress. David also highlights the potential of AI tools in streamlining operations, and emphasizes the mindset shift needed for leaders to embrace and implement effective systems, enabling growth and innovation.
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Systems Are The Invisible Blueprint
- Systems are documented sequences of steps that produce consistent outcomes, from invoices to full service delivery.
- Lack of systems creates key-person dependence, mistakes, inefficiency, and stress for owners, staff, and clients.
Use The Seven-Step Systemology Process
- Follow Systemology's seven steps: identify systems, extract knowledge, centralize it, onboard the team, scale, then optimize.
- Start with repeatability before optimization; consistent delivery beats world-class inconsistency.
Capture Who Knows How And Record It
- Identify 10–15 core systems using a 'critical client flow' and pick team members who already do those tasks well.
- Record people doing tasks (phone/Zoom), then centralize the transcripts as the starting SOPs.
