CIPD Podcast 211: Evidence-based L&D - Learning at the point of need
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Sep 10, 2024 In this conversation, Teresa Rose, an award-winning learning consultant and founder of ConsultHer, and Seb Tindall, director of strategic enablement at Vitality, explore the concept of learning at the point of need. They challenge traditional training methods that often lead to forgotten knowledge. The duo emphasizes the importance of integrating learning into day-to-day tasks and using AI as a supportive tool. They also discuss the significance of content management in optimizing learning experiences and promoting a culture of continuous development.
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DIY Cabinet Success
- Nigel Cassidy shares how a YouTube video helped him hang a bathroom cabinet effectively at the point of need.
- This illustrates learning delivered instantly, right when skills or knowledge are required.
Just in Time Learning Elusive
- Just-in-time (point of need) learning remains unrealized despite advances in digital learning.
- Most learning still focuses on 'just in case' scenarios, leading to less effective knowledge retention.
Collaborate for Targeted Support
- Collaborate with subject matter experts and observe different experience levels to design effective performance support.
- Focus on workflows and critical incidents to deliver relevant learning content where it's needed.