CIPD
Podcast 211: Evidence-based L&D - Learning at the point of need
Sep 10, 2024
In this conversation, Teresa Rose, an award-winning learning consultant and founder of ConsultHer, and Seb Tindall, director of strategic enablement at Vitality, explore the concept of learning at the point of need. They challenge traditional training methods that often lead to forgotten knowledge. The duo emphasizes the importance of integrating learning into day-to-day tasks and using AI as a supportive tool. They also discuss the significance of content management in optimizing learning experiences and promoting a culture of continuous development.
30:47
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Quick takeaways
- Focusing on learning at the point of need enhances employee performance by providing immediate access to resources and guidance during challenges.
- Redesigning training processes for simplicity and efficiency is essential for fostering a continuous feedback culture and improving overall organizational performance.
Deep dives
The Importance of Learning at the Point of Need
Workplace learning often fails to address the immediate needs of employees, leading to costly skills training that is soon forgotten. Focusing on learning at the point of need allows employees to access resources and guidance as they encounter challenges in real time. This approach contrasts sharply with traditional methods that prioritize 'just in case' training, which may not be relevant when challenges arise. By making learning materials easily accessible during critical moments, organizations can enhance employee performance and retention of skills.
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