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Navigating AI in Learning and Development
This chapter explores the evolving role of Learning and Development (L&D) professionals in the context of AI, focusing on the balance between learner autonomy and organizational control. It emphasizes the importance of collaboration and the human connection in creating effective learning experiences, especially when traditional methods fall short. The discussion advocates for leveraging AI as a supportive tool to enhance learning efficiency while prioritizing real-time problem-solving and informal interactions.