

973. The Secret To Scaling Your Business In 2024
Nov 10, 2023
In this episode, Kelly Roach discusses the need to update strategies to match changing customer habits in 2024. She highlights the importance of renewals and referrals in scaling a business and provides insights on how to incentivize and capitalize on these categories. Kelly emphasizes reactivating past customers for sustainable growth and offers advice on creating income earning opportunities for team members.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Strategies for Growing and Scaling Your Business
03:12 • 2min
Renewal Rate: Key to Scaling a Business
05:11 • 11min
The Importance of Reactivating Past Customers for Business Growth
15:44 • 2min
Creating Income Earning Opportunities and Monetizing Various Roles in Your Company
18:03 • 2min