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973. The Secret To Scaling Your Business In 2024

The Kelly Roach Show

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Renewal Rate: Key to Scaling a Business

This chapter emphasizes the importance of renewal rate in scaling a business. It explains that while client acquisition is often thought to be the key to growth, a low renewal rate can hinder long-term success. The speaker highlights the need to focus on client management and onboarding processes to achieve a high renewal rate, and suggests different incentives that can be offered to encourage renewals.

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