The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 131: The Secret To Selling To SMBs & Creating A Sales Model That Scales with Jens Nylander, Founder & CEO @ Automile

Jun 26, 2017
Jens Nylander, Founder and CEO of Automile, shares his journey from serial entrepreneurship to revolutionizing fleet management. He discusses crafting a scalable sales model, the essential role of tech-savvy sales teams, and how to minimize churn in the SMB market. Jens emphasizes the importance of transparency in building trust, even during fundraising, and reveals strategies to optimize customer satisfaction and engagement. With a remarkable 1% annual churn rate, he showcases how communication and addressing client concerns fuel business growth.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ANECDOTE

Jens Found Automile Combining Skills

  • Jens founded Automile to combine his hardware and software expertise in a large market.
  • The fleet management market is $30 billion, with profitable incumbents and big vendors.
INSIGHT

Hardware+Software Complexity Insight

  • Hardware and software together require deep expertise and strong vendor relationships.
  • Delivering hardware products on time is a major challenge for early-stage companies.
INSIGHT

Defensibility of Hardware+Sales Model

  • Building a direct sales model with hardware is much harder than typical SaaS models.
  • This complexity makes Automile's business model more defensible than generic SaaS.
Get the Snipd Podcast app to discover more snips from this episode
Get the app