Jens Nylander, Founder and CEO of Automile, shares his journey from serial entrepreneurship to revolutionizing fleet management. He discusses crafting a scalable sales model, the essential role of tech-savvy sales teams, and how to minimize churn in the SMB market. Jens emphasizes the importance of transparency in building trust, even during fundraising, and reveals strategies to optimize customer satisfaction and engagement. With a remarkable 1% annual churn rate, he showcases how communication and addressing client concerns fuel business growth.
