20VC Roundtable: Spotify, Adobe & Linkedin CPOs on How AI Changes The Future of Product, Why AI is Now the Product, How TikTok Changed Product, Why Cost is the Biggest Barrier to LLM Usage & Why Incumbents Can Adopt AI Faster Than Any Prior Innovation Cyc
Dec 20, 2023
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Guests include Gustav Söderström (Spotify), Scott Belsky (Adobe), and Tomer Cohen (LinkedIn). Topics discussed include: AI as the product, the importance of data vs. models, workforce changes in an AI-first world, challenges of model implementation, the value of data, and excitement about the future of AI.
AI is now the product, with UI serving as support, leading to better product development and user experiences.
Cost efficiency is crucial in AI development, especially in tasks like generating voice content, to deliver pragmatic products.
Companies must retool their organizations and mindset to align with AI-first principles, educating teams and redefining design and product approaches for an AI-driven future.
Deep dives
The shift towards AI as the product
The podcast episode discusses the shift towards AI being the product and the UI being there to assist the AI. This shift empowers designers to understand AI models as deeply as they understand the user, leading to better product development and user experiences.
The importance of cost efficiency in AI
The podcast emphasizes the significance of cost efficiency in AI development, particularly in tasks like generating voice content for millions of users. Balancing the potential of AI with cost effectiveness is crucial in delivering pragmatic products.
The need for rethinking design and product
The episode highlights the need for companies to retool their organizations and mindset to align with AI-first principles. This involves educating teams, understanding the capabilities of AI models, and redefining design and product approaches to fit the AI-driven future.
The potential for a new business model
The podcast explores the potential for AI to enable new business models and how major disruptions may occur when AI redefines traditional ways of building businesses. The conversation touches on the importance of adapting to evolving business models and exploring value-based innovation.
The challenges and opportunities in enterprise adoption
The episode discusses the challenges and opportunities in enterprise adoption of AI. It highlights the need for early adoption, experimentation, and partnerships to drive AI implementation within existing enterprise structures, emphasizing the potential for AI to drive productivity gains in various industries.
Gustav Söderström is the Co-President, CPO & CTO at Spotify. Gustav has been instrumental in taking Spotify from a 30-person operation in Sweden when he joined to being the global leader of the space.
Scott Belsky is Adobe’s Chief Product Officer and Executive Vice President, Creative Cloud. Scott oversees all of product and engineering for Creative Cloud, as well as design for Adobe.
Tomer Cohen is the Chief Product Officer @ Linkedin where he is responsible for setting and executing the global product strategy at LinkedIn.
In Today's Episode on How AI Changes The Future of Product and Design We Discuss:
1. Why AI Is Now the Product that UI Serves:
Why does Gustav believe that AI is now the product?
How has the importance of UI changed with the rise of AI?
How did TikTok change the product paradigm over the last few years?
2. What Matters More Models or Data:
What is more important the size of the model or the amount of data a company has?
Will companies use many models at the same time?
Why will companies using many models at once create a huge opportunity for startups?
Will every company have their own model? What will be the decision-making framework of whether to have your own model or leverage another?
How does the rise of AI change how companies approach data acquisition, collection and cleaning?
3. The Workforce Needs to Change with AI:
How do product leaders and teams need to change in an AI-first world?
What do designers need to do to stay up to date in an AI-first world?
What does it mean to be good at prompting? How can people get good at prompting?
Why will AI kill companies that charge by the hour?
Why will seat pricing die in a world of AI? What will be the business model for AI?
4. Incumbents vs Startups: Who Wins:
Do incumbents win in a world of AI or do startups?
Why is AI primed for incumbents to win and move fast in a way they could not in prior technology cycles?
What are the biggest hurdles and challenges incumbents have to face that startups do not?
What are the biggest barriers that startups have to win in a world of AI that incumbents do not have?
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