Masters of Scale How great cultures are built and rebuilt, w/Angela Ahrendts, Uber’s Dara Khosrowshahi & Eric Schmidt
Oct 22, 2022
Angela Ahrendts, the former CEO of Burberry and senior VP of retail at Apple, joins Uber’s Dara Khosrowshahi and Eric Schmidt, the former CEO of Google, to discuss crafting exceptional organizational cultures. They share captivating stories about authentic leadership and the importance of transparency and trust in transforming company dynamics. The trio delves into hiring beyond resumes, celebrating intrinsic motivations, and balancing grassroots efforts with top-down changes. Their insights on navigating cultural challenges promise inspiration for leaders everywhere.
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Authentic Communication
- Angela Ahrendts prioritized authentic communication at Apple by sending a video message instead of a formal email.
- This video, filmed on an iPhone, included a personal moment with her daughter, fostering connection with employees.
Human-centric Leadership
- Invest time in the human aspect of leadership, as emphasized by Bill Campbell's coaching.
- Balance bringing your whole self to work with maintaining professionalism.
Information Distortion
- Higher positions in an organization often lead to less direct knowledge of actual operations.
- Leaders receive highly polished information, creating a gap between perception and reality.
