Negotiate Anything

Holding the Calm: The Secret to Resolving Conflict and Defusing Tension With Hesha Abrams

Oct 7, 2023
Hesha Abrams, an expert in Mediation, Negotiation, and Deal-Making, discusses small winnable victories in conflicts, tips for dealing with angry or emotional people, the impact of tension on interactions, holding the calm in conflicts to calm down the amygdala, and the importance of staying calm during difficult conversations.
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