Holding the Calm: The Secret to Resolving Conflict and Defusing Tension With Hesha Abrams
Negotiate Anything
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Holding the Calm: Controlling Emotions in Conflicts
This chapter discusses the concept of holding the calm in conflicts, emphasizing the benefits of maintaining emotional composure. It explains how holding the calm can calm down the amygdala and create a refractory state, allowing for effective conflict resolution. The chapter also touches on the importance of negotiation strategies based on psychology and understanding human behavior.
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