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10% Happier with Dan Harris

Jerks at Work | Amy Gallo

Mar 20, 2023
In this enlightening discussion, workplace expert Amy Gallo shares insights from her book, "Getting Along." She emphasizes the importance of quality interactions for both professional success and mental health. Gallo explains why one-size-fits-all approaches don’t work for difficult colleagues and the pitfalls of avoidance. She tackles the complexities of passive-aggressive behavior and the impact of hierarchical dynamics, urging listeners to rethink how they label others as 'difficult.' With actionable strategies, she encourages fostering empathy and constructive communication in challenging work relationships.
01:11:50

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Podcast summary created with Snipd AI

Quick takeaways

  • Quality interactions at work are crucial for professional success and mental health.
  • Handling difficult people requires tailored approaches as one size does not fit all.

Deep dives

Interpersonal Conflict at Work

In the podcast episode, the importance of quality interactions at work for professional success and mental health is highlighted. Amy Gallo, a workplace expert, discusses how one size does not fit all for handling difficult people at work and why avoidance is usually not an option. The conversation delves into research on work friendships and how power dynamics can lead to dehumanizing people. Amy categorizes eight types of difficult coworkers, such as pessimists and victims, providing tactics for managing them.

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