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Fostering a Learning Culture: Ryan Caldarone on Amica’s Leadership Development Initiatives

Jul 16, 2024

Guest

Ryan Caldarone

Ryan Caldarone, a talent development leader at Amica, shares his inspiring journey from claims adjuster to spearheading leadership initiatives. He discusses the evolution of Amica's training programs, designed to nurture a diverse group of future leaders. Ryan emphasizes the balance between task-oriented leadership and the importance of reflection. He delves into the role of community engagement and effective communication in driving success, as well as the challenges of integrating career mentoring with daily responsibilities, all while fostering a culture of continuous learning.

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Episode notes

Intro

00:00 • 5min

From Claims to Development

05:12 • 6min

Empowering Leadership for Career Growth

10:43 • 16min

Cultivating a Robust Learning Culture in Organizations

27:08 • 3min

Navigating Leadership Development Pathways and Inclusive Selection Processes

29:48 • 4min

Building a Culture of Leadership Development at Amica

33:24 • 4min

In this episode, we delve deep into the intricacies of Amica's dynamic leadership development program, exploring how it's designed to cultivate a diverse and inclusive group of future leaders. Ryan shares his journey from an associate claims adjuster to spearheading talent development, emphasizing the critical balance between task-oriented leadership and the need for reflection and brainstorming.

We'll discuss:

How Amica's training calendar is constantly evolving, especially during National Career Development Month
The unique pathways developed for leading self, projects, and others.
How the program's success is rooted in effective communication, community engagement, and meticulous competency mapping.
The expanding career mentoring program and the challenges of balancing development with day-to-day responsibilities.

Join us as we unpack the elements that make Amica's leadership development program a model of internal talent cultivation and hear Ryan's insights on creating a culture of continuous learning.

Ryan began his career with Amica in 2009 as an Associate Claims Adjuster and spent his first five years in Hartford, CT. Ryan also worked as a Sr. Claims Adjuster and as a Claims Supervisor in this location. In 2015, Ryan joined the Training and Development team as a Training Supervisor before transferring to the Claims Executive Department (CED) where he spent two years working on the Claims Compliance team. In 2018, Ryan was promoted to Associate Claims Examiner in the Claims Executive Dept. Ryan is currently the Director of Talent Development in Human Resources at Amica Mutual Insurance Co.

Ryan holds several certifications including, AIC, AINS, AIM, AIC-M, API, and SHRM-CP. Outside of work, Ryan is a passionate fan and participant of CrossFit, and enjoys spending time with his wife, Crystal and dog, Bruno.

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