Toolbox for the Trades
A Guide on How to Hire and Retain Top Technicians
Aug 27, 2024
Lydia Brewster, General Manager at Aqua Clear Water Systems, shares her innovative approach to hiring and retaining top technicians. She discusses the importance of viewing your team as a cohesive unit rather than a family. Lydia reveals her unique interview techniques, including phone screenings and job shadowing, which assess both skills and cultural fit. She emphasizes the need for thorough training and onboarding processes, fostering ownership among team members, and creating a consistent, collaborative team culture that can drive success in the trades.
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Quick takeaways
- A structured hiring process that prioritizes both hard and soft skills is essential for attracting and retaining top talent.
- Reframing the mindset around hiring can enhance recruitment strategies and create a more positive company environment.
Deep dives
The Importance of a Clear Hiring Process
A structured hiring process is essential for attracting and retaining top talent in the trades. Lydia Brewster emphasizes the significance of clear guidelines and effective communication when bringing new hires on board. This involves not just assessing hard skills, but prioritizing soft skills that indicate a candidate's potential to fit within the company culture. By focusing on interpersonal qualities, employers can train employees in the technical aspects of the job, thus fostering a capable and cohesive team.
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