Your Brain at Work

Accountability at Work: Why it Matters More than Ever

12 snips
Feb 2, 2024
Join Ryan Curl, a cognitive psychology expert, Will Watkins, a performance consultant, and Emma Saro, a neuroscience researcher, as they redefine workplace accountability. They explore how accountability can empower teams rather than create fear. The trio discusses the shift from punitive approaches to growth-oriented strategies, emphasizing psychological safety and clear communication. Leaders learn how to foster ownership in their teams and cultivate a supportive environment where roles are clear and collaboration thrives.
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INSIGHT

Accountability Is Socially Rooted

  • Accountability includes a social component beyond personal responsibility and requires clarified, agreed-upon commitments.
  • Ownership emerges when individuals understand tasks, roles, and shared expectations across teams.
INSIGHT

Widespread Accountability Gap

  • Most employees and managers report struggling with accountability despite valuing it highly.
  • This gap shows organizations fail to align work, expectations, and results at scale.
ADVICE

Don't Replace Trust With Surveillance

  • Avoid reverting to surveillance or forced ranking to 'solve' accountability in hybrid work.
  • Instead, reframe how managers build trust and clarify expectations across distributed teams.
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