Odd Lots This Is What Happens When Governments Build Software
11 snips
Jun 12, 2023 
Jennifer Pahlka, founder of Code for America and author of "Recoding America," teams up with Dave Guarino, a public sector software expert. They delve into the government's struggles with software development, citing examples like the Obamacare rollout and pandemic-related unemployment systems. The conversation highlights the cumbersome procurement processes and the need for agile practices in developing government tech. They also discuss the importance of modernizing systems and attracting tech talent while emphasizing the urgency for efficiency and innovation in public services.
AI Snips
Chapters
Books
Transcript
Episode notes
TreasuryDirect's Clicking Password
- TreasuryDirect requires clicking on-screen buttons to enter passwords, not typing.
- This likely happened because no one explicitly stated typing as a requirement.
Government Software Development Process
- Government software development often starts with a mandate, followed by lengthy requirements gathering.
- This process lacks prioritization and product management, leading to RFPs that are an "undifferentiated, unprioritized mess."
VA Application's Compatibility Issues
- A VA application only worked with a specific outdated combination of Internet Explorer and Adobe Reader.
- Despite veterans' frustration, officials claimed the requirements were met since it worked on internal computers.
