In this engaging discussion, workplace expert Amy Gallo shares insights from her book, *Getting Along*. She highlights eight archetypes of difficult coworkers, offering clever strategies for managing personalities like pessimists and know-it-alls. The conversation underscores the importance of emotional intelligence and perspective-taking in improving workplace relationships. Amy also emphasizes the role of self-awareness in addressing the fundamental attribution error, which can transform how we interact with colleagues and enhance collaboration.
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The Brad Email
Amy Gallo received a negative email from a potential HBR contributor after declining his pitch.
The email, though one of many she received that day, significantly impacted her, causing her stress and self-doubt.
insights INSIGHT
Negativity Bias
Negative experiences disproportionately affect us due to the negativity bias of our brains.
We tend to focus on negative interactions, even amidst many positive ones.
insights INSIGHT
Perspective Taking
Different people will always have different perspectives on any given situation.
Recognize that your interpretation is just one of many, avoid naive realism.
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A New Way to Network, Build Trust, and Use Your Influence to Create a More Inclusive Workplace
Rosalind Chow
Rosalind Chow's "The Doors You Can Open" explores the concept of sponsorship as a crucial tool for fostering inclusivity in the workplace. The book differentiates sponsorship from mentorship, highlighting how sponsors act on behalf of their protégés to influence external audiences. Chow emphasizes the importance of trust in sponsorship, arguing that sponsors must trust their protégés' abilities, while the protégés' trust in the sponsor is less critical. The book provides practical strategies for individuals to become effective sponsors and advocates for others, ultimately contributing to a more equitable and inclusive work environment. It challenges traditional networking approaches, advocating for a collective problem-solving model that prioritizes the group's success.
Getting Along, How to Work with Anyone, Even Difficult People
Amy Gallo
In this episode of The Brainy Business podcast, Melina Palmer welcomes Amy Gallo, a workplace expert and author of Getting Along: How to Work with Anyone, Even Difficult People. Amy shares her insights on navigating challenging interpersonal dynamics at work and offers practical strategies for improving communication and collaboration with even the most difficult colleagues.
Melina and Amy discuss the importance of emotional intelligence and the skills necessary to foster better relationships in the workplace. They explore the eight archetypes of difficult coworkers, including the pessimist, the know-it-all, and the passive-aggressive peer, and provide evidence-based tactics for addressing each type effectively. Amy emphasizes the significance of perspective-taking and how understanding the motivations behind others' behaviors can lead to more productive interactions.
In this episode:
Learn about the eight archetypes of difficult coworkers and how to identify them in your workplace.
Discover practical strategies for improving communication and collaboration with challenging colleagues.
Understand the role of emotional intelligence in navigating workplace dynamics.
Explore the concept of perspective-taking and how it can transform your interactions.
Gain insights into the importance of agency and how to empower yourself and others in difficult situations.
Get important links, top recommended books and episodes, and a full transcript at thebrainybusiness.com/488.
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