Dental Practice Heroes How to Get Your Team to Diagnose, Treat, and Communicate Consistently
Jul 28, 2025
Henry Ernst, owner of an 18-op dental practice in the Carolinas and a DPH coach, shares expert insights on achieving team alignment in dental practices. He emphasizes the significance of effective calibration meetings to set clear clinical standards and enhance communication. Learn how coaching can transform team engagement and why involving everyone in decision-making is vital for improving patient care. Henry also introduces innovative solutions like Socket Gel for better post-operative experiences, ensuring patients are well-informed and treated consistently.
AI Snips
Chapters
Transcript
Episode notes
Run Calibration Meetings Regularly
- Run frequent calibration meetings with your clinical team to set clear treatment standards.
- Use case examples to ensure consistent diagnosis and treatment approaches across all providers.
Set Standards and Coach Daily
- Document your clinical standards for every procedure before team calibration.
- Use coaching moments daily to correct and guide rather than only formal teaching sessions.
Explain the Why Behind Protocols
- Helping team members understand the why behind protocols fosters engagement and quality.
- Knowing the importance of details, like capturing apexes on x-rays, ensures better clinical outcomes.