Enter the Boardroom with Nurole

41. Rory Campbell - Difficult conversations: how, why and where boards should have them

Sep 14, 2023
In this engaging discussion, Rory Campbell, an accomplished founder and executive coach with experience at John Lewis and Lloyds Banking Group, dives into the art of having difficult conversations in the boardroom. He emphasizes the importance of clarity, preparation, and psychological safety for effective dialogue. Rory explores the complex challenges of diversity and inclusion, shares best practices, and advocates for reverse mentoring to broaden leaders' perspectives. His insights on fostering genuine communication and ownership of D&I issues are both inspiring and actionable.
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ADVICE

Define Purpose And Prepare Deeply

  • Clarify the purpose of every board conversation before you start.
  • Prepare meaningfully and create psychological safety for open contribution.
ADVICE

Design Agendas For Outcomes

  • Put the desired outcome next to each agenda item, not just its title and time.
  • Use executive summaries to orient the discussion and state required decisions.
ADVICE

Chair Actively To Shape Conversation

  • Chairs should notice who contributes and who doesn't and shape the discussion accordingly.
  • Create short, deliberate exercises (e.g., cast forward five minutes) to shift perspectives to the future.
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