

#174: Aylwin Lewis, former CEO of Potbelly and Sears – Results are paramount
Feb 15, 2024
Former CEO of Potbelly and Sears, Aylwin Lewis, shares insights on creating happy teams and cultures while achieving results. Topics include strong cultures driving efficient operations, lowering turnover rate, listening to frontline employees, and practical tips for better public speaking.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
The Influence of Upbringing on Leadership Style
01:42 • 16min
Understanding the Frontline: Blind Visits and Roundtable Discussions
17:50 • 4min
Individualized Coaching and the Importance of Culture
21:28 • 15min
Transition to CEO of Potbelly and establishing a strong brand
36:43 • 5min
The Importance of Being Present and Collaborating
41:38 • 7min
Lightning Round: Personality and Beliefs
49:02 • 13min