Ep. 253 - The Expectation Dilemma: Balancing Organizational and Employee Needs

Workplace expectations are rapidly shifting to employees seeking flexibility, purpose, and well-being, while organizations focus on performance, productivity, and culture.

This episode will examine how companies can navigate these expectations to drive engagement and long-term success in a market that sometimes seeks to quiet the worker voice.   

In this episode: Dr. Emi Barresi, Tom Bradshaw, Nic Krueger, Lee Crowson, Amanda Rea

 

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References:

Anand, A., Doll, J., & Ray, P. (2024). Drowning in silence: a scale development and

validation of quiet quitting and quiet firing. International Journal of Organizational

Analysis, 32(4), 721–743. https://doi.org/10.1108/IJOA-01-2023-3600

 

Arruda, William. “How Great Leaders Bring Core Values to Life.” Forbes, 11 Feb. 2025,

www.forbes.com/sites/williamarruda/2025/02/11/how-great-leaders-bring-core-val

ues-to-life/.

 

Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock

and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285.

https://doi.org/10.1037/ocp0000056

 

Corbeanu, A., & Iliescu, D. (2023). The link between work engagement and job

performance: A Meta-Analysis. Journal of Personnel Psychology, 22(3),

111–122. https://doi.org/10.1027/1866-5888/a000316

 

Deloitte. “Deloitte 2023 Global Human Capital Trends.” Deloitte Insights, 2023,

www2.deloitte.com/us/en/insights/focus/human-capital-trends/2023/future-of-wor

kforce-management.html.

 

Kim, W., Kim, J., Woo, H., Park, J., Jo, J., Park, S.-H., & Lim, S. Y. (2017). The

relationship between work engagement and organizational commitment:

proposing research agendas through a review of empirical literature. Human

Resource Development Review, 16(4), 350–376.

https://doi.org/10.1177/1534484317725967

 

Pflug, D. P. (2025). Human-Centric Leadership in the Digital Age. In Ironwill 360°

Leadership (1st ed., Vol. 1, pp. 113–121). CRC Press.

https://doi.org/10.1201/9781003518099-13

 

Zenger, Jack, and Joseph Folkman. “Quiet Quitting Is about Bad Bosses, Not Bad

Employees.” Harvard Business Review, 31 Aug. 2022,

hbr.org/2022/08/quiet-quitting-is-about-bad-bosses-not-bad-employees