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The Josh Bersin Company

Performance Management Revisited and The Ray Dalio Dot Collector

Nov 12, 2023
Ray Dalio, renowned for his groundbreaking work in performance management at Bridgewater Associates, shares valuable insights on evaluating performance in today's workforce. He discusses the idea of a feedback-rich culture and how too much feedback can be counterproductive. The conversation highlights the evolution of performance management towards continuous evaluation, emphasizing the importance of balancing results with company values. Dalio also advocates for developmental approaches over traditional ratings, promoting a growth mindset to enhance collaboration and innovation.
21:16

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Quick takeaways

  • The shift from punitive performance management practices to a more engaging approach emphasizes collaboration and employee well-being in today's labor market.
  • Ray Dalio's Dot Collector exemplifies continuous feedback mechanisms but highlights the need to balance transparency with employee confidence and mental health.

Deep dives

The Evolution of Accountability in Business

Accountability in business has shifted significantly from past practices where companies employed strict performance management strategies such as stacked ranking and forced rankings. Many organizations, including large tech firms, previously terminated bottom-performing employees annually to maintain high performance levels. However, today's labor market, characterized by low unemployment and a shortage of skilled workers, necessitates a more engaging approach to evaluating performance. Instead of punitive measures, businesses are now recognizing the value of fostering employee engagement and collaboration to drive accountability and performance.

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