Crazy Good Turns
Kim Scott: On Radical Candor and Ruinous Empathy
Jun 2, 2023
Management expert Kim Scott discusses radical candor and ruinous empathy, sharing a framework for better feedback. They talk about generational differences in feedback, challenges in the digital age, and the potential of the class of 2020 to solve global problems. They also explore applying radical candor to personal relationships and the consequences of ruinous empathy. The podcast emphasizes the power of small actions, gratitude, and the moral obligation to provide and receive feedback.
45:05
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Quick takeaways
- Ruinuous empathy can have negative consequences by withholding constructive feedback, emphasizing the importance of radical candor.
- The two-by-two framework of radical candor provides a valuable tool for fostering open and honest communication in personal and professional relationships, highlighting the need for a balance between care and challenge.
Deep dives
Ruinuous Empathy: The Danger of Not Providing Constructive Feedback
In this podcast episode, the concept of ruinous empathy is explored, emphasizing the negative consequences of withholding constructive feedback. The host introduces the guest, Kim Scott, an author and speaker known for her book Radical Candor. The conversation delves into the importance of finding a balance between showing care and challenging directly, highlighting the dangers of ruinous empathy. Kim shares personal anecdotes, such as managing a pediatric clinic in wartime Kosovo and starting a diamond cutting factory in Moscow, to illustrate the power of radical candor in different contexts. Overall, the episode emphasizes the significance of providing honest feedback and creating environments where feedback is valued.
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