Hospitality Daily Podcast
Impact Hospitality: How Hotels Can Build Community & Drive Change - Donte Johnson & Jason Bass
Feb 1, 2025
Donte P. Johnson, an experienced hospitality professional and co-author of 'Impact Hospitality,' teams up with Jason Bass, an expert in events and programming, to discuss community-driven approaches in the hotel industry. They emphasize the importance of building authentic connections and a welcoming culture. Highlighting their journey, they explore challenges in adopting innovative strategies and the role of adaptation in hospitality practices. Their insights underscore the business benefits of investing in community and creating inclusive environments.
36:38
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Quick takeaways
- Impact hospitality emphasizes the importance of cultivating genuine relationships with the community to drive engagement and foster collaboration.
- The transition to a new location involves a listening tour to understand local needs, ensuring that hospitality strategies are contextually relevant.
Deep dives
Transitioning to Impact Hospitality
Dante Johnson and Jason Bass transitioned from their previous roles at Hotel Revival in Baltimore to the Thompson Atlanta Buckhead, carrying with them a vision of what they call 'impact hospitality.' This approach involves leveraging the tools and resources of the hospitality industry to create positive impacts within the communities they serve. The duo initiated a dialogue on community-building during their time at Revival, where they organized engaging events and developed a profound connection with local culture. Their focus on integrating community engagement into hotel operations has set a foundation for their current work, showing the potential of hospitality as a catalyst for social change.
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