

3 More Questions (Sanjit Biswas) with David Novak and Koula Callahan
5 snips Jun 23, 2025
Dive into the art of fostering new ideas through the lens of curiosity and even boredom! Learn how discipline shapes a company's culture and drives long-term success. Discover the value of observational listening, emphasizing a shared understanding between leaders and customers. With insights from a leader who built billion-dollar ventures, this discussion reveals how creativity and attentiveness can revolutionize leadership styles.
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Carve Time for Curiosity
- Cultivate a child's mindset to keep curiosity alive and generate new ideas.
- Carve out time to get bored and let your curiosity lead to innovation.
Discipline Drives Long-Term Success
- Identify critical business activities and build disciplined processes around them.
- Execute those processes consistently to sustain long-term success.
Big Eyes and Ears Customer Approach
- Use "big eyes and big ears" to observe and listen carefully when engaging with customers.
- Combine observation with active listening to better understand and meet customer needs.