How Leaders Lead with David Novak 3 More Questions (Sanjit Biswas) with David Novak and Koula Callahan
Jun 23, 2025
Dive into the art of fostering new ideas through the lens of curiosity and even boredom! Learn how discipline shapes a company's culture and drives long-term success. Discover the value of observational listening, emphasizing a shared understanding between leaders and customers. With insights from a leader who built billion-dollar ventures, this discussion reveals how creativity and attentiveness can revolutionize leadership styles.
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Carve Time for Curiosity
- Cultivate a child's mindset to keep curiosity alive and generate new ideas.
- Carve out time to get bored and let your curiosity lead to innovation.
Discipline Drives Long-Term Success
- Identify critical business activities and build disciplined processes around them.
- Execute those processes consistently to sustain long-term success.
Big Eyes and Ears Customer Approach
- Use "big eyes and big ears" to observe and listen carefully when engaging with customers.
- Combine observation with active listening to better understand and meet customer needs.
