Sports Marketing Machine Podcast

7 - 6 Not-So-Common Emails That You Should Send to Your Fans

8 snips
Apr 14, 2023
Explore the art of email marketing tailored for sports fans. Discover how to keep season ticket holders feeling exclusive with proactive communication from day one. Learn the value of 'know before you go' emails for single game buyers to ensure an enjoyable experience. Uncover strategies to engage fans through social media highlights, fostering loyalty without direct sales pitches. Jeremy Neisser shares unique email ideas designed to build a strong fan base and enhance ticket sales.
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INSIGHT

Email Marketing Has Highest ROI

  • Email marketing is the highest ROI strategy in sports marketing and small tweaks in it can greatly increase ticket sales.
  • Investing time in optimizing email details can move the needle significantly for sports teams.
ADVICE

Welcome Email to Season Ticket Holders

  • Send a welcome email to new season ticket holders explaining what email communication to expect.
  • Include exclusive opportunities, schedules, and special instructions to make them feel appreciated and informed.
ADVICE

Over-Communicate Changes to Holders

  • Over-communicate all changes to season ticket holders to keep them connected and avoid frustration.
  • Explain changes in ticket delivery, food stands, bag policies, and new technology simply and clearly.
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