The Only Constant
Episode #42 | Tom Goodwin | Better technology requires better questions
Jan 2, 2025
Tom Goodwin, a renowned author and innovation leader, engages in a thought-provoking dialogue about harnessing technology for meaningful change. He delves into the paradoxes of AI adoption, emphasizing its potential to enhance rather than just comply with existing norms. Goodwin critiques businesses' struggles with disruption and advocates for ‘dynastic planning’ to combat irrelevance. He highlights the importance of questioning whether tech advancements serve our best interests and stresses the need for continuous dialogue in an increasingly digital world.
01:06:44
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Quick takeaways
- AI adoption presents paradoxes, revealing the need for businesses to integrate technology creatively rather than unimaginatively and solely for cost-cutting.
- The generational shift in organizations highlights the contrasting willingness to embrace innovation between younger employees and established leaders, necessitating cultural changes.
Deep dives
The Leveraging Power of Technology
Technology serves as a powerful tool that can either optimize efforts or dramatically increase output without a proportional increase in effort. It operates as a lever, where the input energy can amplify results significantly. However, there is a concern that many businesses are applying new technologies in unimaginative and unsatisfactory ways, primarily to cut costs rather than to explore innovative applications. This limited perspective often leads to missed opportunities for transformative solutions that could fundamentally change customer experiences and operational efficiencies.
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