Negotiate Anything Embracing Change through Effective Communication: A Discussion with Tatiana Kolovou
May 16, 2023
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Strategic Communication for Change
- Strategize communication carefully when managing change to avoid rushing and underestimating emotional impact.
- Be transparent, empathetic, and consider timing to build trust during transformations.
Invest in Relationships
- Invest time in long-term relationships when communicating change for sustainable trust.
- Adjust your communication strategy based on the change's importance to your audience.
Three-Step Client Communication
- Tatiana used a three-step approach to inform Greek clients of travel restrictions to maintain strong relationships.
- Pre-communication and gradual disclosure prevented surprises and preserved project progress.