Personal Injury Mastermind w/ Chris Dreyer

335. 10K Clients in 10 Years: How to Align Legal Marketing, Tech, and Vision w/ Josh Schmerling

Jun 26, 2025
In this engaging discussion, Josh Schmerling, a personal injury attorney and co-founder of LawPro.ai, shares his journey to help 10,000 injured clients in Maryland. He reveals how he transformed the bottleneck of medical records into a tech solution, freeing his team for higher-value work. Josh talks about strategic marketing, the advantages of AI in law, and adapting to industry competition. He emphasizes the importance of aligning technology with vision to drive growth and improve client outcomes.
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INSIGHT

Big Vision Drives Operational Change

  • Josh redefined his firm's vision to help 10,000 injured people in 10 years to push growth and community impact.
  • That mindset shift drove investments in marketing, hiring, and systems to scale without sacrificing service.
ANECDOTE

From Steady To Wildfire Growth

  • Josh described rapid growth after deciding to scale: more marketing, hiring, and processes produced a threefold case increase year-over-year.
  • The firm grew to about 35 people and is still hiring, creating space and capacity challenges.
ADVICE

Eliminate Choke Points To Scale

  • Spot the bottleneck slowing growth and build or buy tools to remove it so staff focus on higher-value work.
  • Free your top people from repetitive tasks so they can manage operations, hiring, and complex cases.
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