How Leaders Lead with David Novak 3 More Questions (Bob Jordan) with David Novak and Koula Callahan
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Jun 30, 2025 Explore how leaders can effectively handle public criticism and the importance of transparency when making policy changes. Discover the significance of humility and the 90-day assessment period for new leaders to connect with their teams. Learn strategies for managing stress, emphasizing action and a proactive mindset, along with the role of personal well-being in resilience. The discussion also touches on fostering customer loyalty through effective communication, especially during times of change.
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Handle Public Statement Changes
- Avoid going public with statements you might have to reverse to protect your integrity.
- When changes happen, communicate clearly why decisions changed to maintain trust and credibility.
Take 90 Days to Assess Role
- Take 90 days in a new role to listen, assess, and build credibility before making big changes.
- Outline this process to your team to engage them and avoid uninformed decisions.
Handle Stress by Action and Mindset
- Manage stress by defining the reality and focusing on creating solutions rather than dwelling on problems.
- Prepare mentally and physically through gratitude and exercise to make better decisions under stress.