Navigating Customer Loyalty and Communication Sensitivity

On this episode of 3 More Questions, you'll hear David Novak's answers to:

1. How do you handle criticism when you make a public statement and then change your mind?
2. What are your thoughts on the perspective that someone should try and avoid making an impact on day one of their new role?
3. What’s the best advice you’d give a leader on how to handle high stress?

———

GO DEEPER

• Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠⁠⁠⁠⁠⁠⁠Download today in the App Store⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Get coaching from David by ⁠⁠⁠⁠⁠⁠⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠⁠⁠⁠⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week!
• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠ to ensure you never miss an episode!