LawNext
Ep 266: Live from #ClioCon: Clio’s CTO Jonathan Watson on the Development of Clio Duo, Its Gen AI Legal Assistant
Nov 7, 2024
Jonathan Watson, CTO of Clio since 2021 and former Shopify engineering director, joins to unveil Clio Duo, a pioneering generative AI legal assistant. He dives into how user feedback shapes the AI's evolution, emphasizing the necessity of embracing AI tools in legal practice. Watson outlines Duo’s innovative document analysis capabilities and discusses the integration of AI in law firms, balancing automation with human touch. He also touches on global regulatory challenges and the importance of customer-centric innovation in navigating the evolving landscape of legal tech.
23:50
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Quick takeaways
- Clio Duo's development focused on extensive customer feedback, shifting towards a user-centric software development methodology for legal technology.
- The landscape of AI adoption in legal firms reveals hesitation due to misconceptions, highlighting the need for intuitive, integrated solutions.
Deep dives
Launch and Purpose of Clio Duo
Clio has introduced Clio Duo, a generative AI legal assistant, aimed at enhancing law practice management. The development process involved extensive customer feedback to ensure the tool effectively addresses real legal industry challenges. Emphasis was placed on delivering meaningful solutions rather than merely following the AI trend, creating a refined process that includes more customer interactions and iterative improvements. This approach marks a significant shift in their software development methodology, especially when compared to traditional features like accounting and reporting.
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