Jonathan Watson, CTO of Clio since 2021 and former Shopify engineering director, joins to unveil Clio Duo, a pioneering generative AI legal assistant. He dives into how user feedback shapes the AI's evolution, emphasizing the necessity of embracing AI tools in legal practice. Watson outlines Duo’s innovative document analysis capabilities and discusses the integration of AI in law firms, balancing automation with human touch. He also touches on global regulatory challenges and the importance of customer-centric innovation in navigating the evolving landscape of legal tech.