Culture First with Damon Klotz

Rethinking Trust at Work with Rachel Botsman

Nov 17, 2021
Rachel Botsman, trust expert, talks about redefining trust at work and the impact of employee activism. She discusses the relationship between trust, humility, and ego, emphasizing vulnerability in building new relationships. The conversation delves into the importance of knowing what a company stands for and against, challenging traditional workplace phrases.
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ANECDOTE

Introversion and Pandemic Challenges

  • Rachel Botsman is an introvert who prefers time alone.
  • She found the pandemic challenging when work and family life blurred.
INSIGHT

Trust, Humility, and Ego

  • Trust is a confident relationship with the unknown, enabling navigation of uncertainty.
  • Humility, a confident relationship with what we don't know, is essential for trust.
INSIGHT

Trust Leaps and Uncertainty

  • "Trust leaps" involve navigating uncertainty and risking the unknown.
  • People hesitate when asked to leap too far, creating a "sea of uncertainty."
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