Fintech Layer Cake
Card Processor 101 with Braulio Lam from EQ Bank
Apr 24, 2025
Join Braulio Lam, Senior Director of Engineering at EQ Bank, as he shares his wealth of experience in the fintech world. He dives into selecting the right card processor, emphasizing the importance of API documentation and customer support. Braulio discusses EQ Bank's agile transformation journey, highlighting team restructuring and fostering innovation. He also sheds light on the collaboration needed between operations and technology for successful integration. Packed with practical insights, this conversation is a goldmine for anyone in payments.
37:40
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Quick takeaways
- Adopting a mindset of transformative change in fintech encourages professionals to rethink money movement rather than just improve existing processes.
- Selecting a reliable card processor hinges on evaluating API documentation quality and support readiness for seamless integration and operational success.
Deep dives
Thinking Big in Fintech
Thinking bigger is crucial for anyone in the fintech industry, as emphasized by the need to challenge existing processes rather than merely improving them incrementally. This mindset shift encourages individuals to consider how they can transform the movement of money, rather than just tweaking current systems. By taking inspiration from global trends and innovations, fintech professionals can aim higher and push for substantial changes that benefit the entire industry. Continually advocating for this broader perspective is seen as vital for personal growth and the advancement of fintech initiatives.
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