Fintech Layer Cake Card Processor 101 with Braulio Lam from EQ Bank
Apr 24, 2025
Join Braulio Lam, Senior Director of Engineering at EQ Bank, as he shares his wealth of experience in the fintech world. He dives into selecting the right card processor, emphasizing the importance of API documentation and customer support. Braulio discusses EQ Bank's agile transformation journey, highlighting team restructuring and fostering innovation. He also sheds light on the collaboration needed between operations and technology for successful integration. Packed with practical insights, this conversation is a goldmine for anyone in payments.
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Selecting Card Processors
- Evaluate card processors by examining their API documentation and developer support to ensure ease of integration.
- Prioritize processors that offer reliable infrastructure, transparent pricing, and excellent partner support for smoother operations.
Operational Considerations for Issuers
- Operations teams should seek processors with transparent relationships and accessible, comprehensible reporting.
- Ensure customer support tools are available to support clients effectively post-integration.
Key Steps in Processor Integration
- Start processor integration with a proof of concept and setting up secure network connections.
- Collaborate with product, compliance, finance, and data teams for seamless compliance, settlement, and risk management.