Fintech Layer Cake cover image

Card Processor 101 with Braulio Lam from EQ Bank

Fintech Layer Cake

CHAPTER

Driving Agile Transformation at EQ Bank

This chapter explores the speaker's journey at EQ Bank, focusing on the need for agile transformation in the face of fintech advancements. It discusses the restructuring of teams and the creation of a startup-like culture to foster innovation and collaboration. Additionally, the chapter highlights the critical evaluation of payment processors, emphasizing the importance of customer support, communication, and operational effectiveness.

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