Bridging Operations and Technology in Payment Processing

In this episode of FinTech Layer Cake, Reggie and Ali are joined by Braulio Lam, Senior Director of Engineering at EQ Bank, to unpack the essential ingredients of selecting and integrating a card processor. 

With experience across multiple processors and fintech startups, Braulio breaks down what to look for in API documentation, how to assess a processor’s operational and customer support readiness, and what a real-world integration looks like. 

From technical deep dives to agile banking transformation, Braulio offers practical, tactical insights for engineers, product leaders, and anyone navigating the complexities of payments infrastructure.