TED Tech Is AI your next hire? | Fixable
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Aug 1, 2025 Discover how AI can lighten the load for overstretched teams facing too much work and not enough hands. Explore the mixed feelings employees have about AI, from excitement to apprehension. Learn strategies for simplifying complex sales processes and enhancing employee well-being amidst rising organizational pressures. The discussion also reveals how emotional leadership is crucial for guiding teams through tech transitions, ensuring a balance between efficiency and the human touch in customer relations.
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Sales Team Complexity Challenge
- Mark leads a pre-sales technical team struggling to be experts across 50 product SKUs across diverse industries.
- Their specialist approach swells meetings to 10+ people, causing costly, inefficient sales calls.
Closing Complexity-Sophistication Gap
- Complexity is increasing faster than employees can keep up, causing a widening operational gap.
- To solve this, either reduce complexity or increase employee sophistication through training or technology.
Use AI for Real-Time Expertise
- Use generative AI live during sales meetings for real-time, context-specific answers.
- This enables fewer salespeople to handle higher complexity and deliver expert responses instantly.
