The Economics of Everyday Things 67. Tow Trucks
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Oct 21, 2024 
Bill Giorgis, President of Mike's Wrecker Service, shares insights into the towing industry, revealing it as a challenging yet essential service. Max Karimi, co-owner of H&M Roadside, discusses ethical dilemmas, revealing the complexities between helping drivers and dealing with predatory towing practices. Teresa Murray brings attention to consumer protection issues and the need for regulatory reforms. Together, they explore the dual identity of tow truck drivers as both heroes and villains, while addressing financial and operational hurdles within the industry.
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Unexpected Career Path
- Bill Georges's initial dream was to become a doctor.
- However, family circumstances led him to join the family towing business, where he's been for 38 years.
Towing Variety and Costs
- Towing encompasses various vehicle types, from cars to heavy-duty trucks.
- The costs of tow trucks vary significantly depending on size and capacity, ranging from $100,000 to $1.8 million.
Roadside Service Woes
- Towing companies often find roadside service calls less profitable than direct customer calls.
- This leads to prioritizing higher-paying jobs, potentially delaying assistance for roadside service customers.