Bill Giorgis, President of Mike's Wrecker Service, shares insights into the towing industry, revealing it as a challenging yet essential service. Max Karimi, co-owner of H&M Roadside, discusses ethical dilemmas, revealing the complexities between helping drivers and dealing with predatory towing practices. Teresa Murray brings attention to consumer protection issues and the need for regulatory reforms. Together, they explore the dual identity of tow truck drivers as both heroes and villains, while addressing financial and operational hurdles within the industry.
