Agency Life The Culture Killing Habit You’ve Gotta Stop w/ Cas Majid
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Dec 12, 2024 In this engaging conversation, Cas Majid, multiple-time agency founder and CEO of Wow Group, reveals the hidden dangers of perfectionist leadership that can poison agency culture. He shares his journey of recognizing toxic habits that dampened team morale and client satisfaction. The discussion covers essential leadership strategies, from empowering team members and enhancing communication to mastering delegation. Cas also reflects on personal growth, mentorship, and the vital role of self-awareness in fostering a thriving work environment.
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Toxic Work Environment
- Cas Majid, driven by perfectionism, created a toxic work environment.
- His team dreaded meetings, and he overreacted to minor mistakes.
Step Back and Reflect
- Step back from daily operations and reflect on your leadership style.
- Establish a "safe space" with a trusted colleague for open communication.
Team Withdrawal
- Senior team members withdrawing and becoming less vocal indicates a problem.
- Address the root cause instead of ignoring or dismissing their concerns.
