How are the most successful enterprise products designed? Is the process any different from consumer applications? Our guest today is Rakesh Patwari, director of product design at Salesforce and a design educator. You'll learn how the enterprise ecosystem works, how to approach complex products with the right mindset, and how to pursue a career in this field.

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Show Notes

• Salesforce — Rakesh's current place of work
• What is Jobs to be Done (JTBD)? — an article by Alan Klement
• Chesterton's fence — a principle that reforms should not be made until you understand the reasoning behind the existing state of affairs
• Gall's law — states that all working complex systems evolved from simpler systems
• Episode 80: Design Systems Engineering with James Stone
• Rakesh's website
• Follow Rakesh on LinkedIn
• Follow Rakesh on Twitter: @rakeshpatwari

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