How to Be Awesome at Your Job 1052: Building Better Relationships through Radical Listening with Dr. Robert Biswas-Diener
15 snips
Apr 24, 2025 AI Snips
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Episode notes
Listening Ambassadors Bridge Gaps
- A senior leader recognized her limits in listening due to language and cultural barriers.
- She recruited listening ambassadors to translate frontline perspectives to leadership effectively.
Your Listening Intention Matters
- Listening has many intentions beyond active listening's focus on understanding.
- Your listening intention directs your attention and shapes what you hear most effectively.
Barriers That Block Listening
- Feeling right about something blocks true listening because it closes curiosity.
- Politeness can mask real listening by creating a facade of agreement while one is disengaged.