How to Be Awesome at Your Job cover image

1052: Building Better Relationships through Radical Listening with Dr. Robert Biswas-Diener

How to Be Awesome at Your Job

00:00

Transformative Listening: The Role of Listening Ambassadors

This chapter explores the concept of radical listening and its transformative effects within organizations. It highlights the story of a leader who, recognizing her limitations in listening, recruits 'listening ambassadors' to bridge cultural gaps and improve team communication. The discussion categorizes listening intentions into pro-social, anti-social, and self-focused motives, emphasizing the importance of awareness in listening for effective interaction.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app