TruthWorks
Managing in the Age of Outrage with Karthik Ramanna
Apr 15, 2025
Karthik Ramanna, a Professor at Oxford's Blavatnik School, discusses the challenges leaders face in today's polarized world. He emphasizes building trust and empowering teams over enforcing compliance, especially in crisis situations like the pandemic. Ramanna introduces a new approach to outrage management, integrating it into leadership skills. He highlights the importance of core values, decision-making, and emotional regulation, offering insights for fostering effective workplace culture amidst technological disruption and social divides.
41:33
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Quick takeaways
- Leaders must redefine their approaches to communication by embracing diverse perspectives and fostering transparency to build trust in a polarized environment.
- Authenticity in leadership is essential for creating a safe space for employees to express their true selves, yet it requires careful alignment with corporate values and external societal issues.
Deep dives
Navigating Polarization in Leadership
Leaders today face significant challenges in navigating a polarized environment where both employees and their institutions feel disconnected. Communication around sensitive topics, such as political events or social justice issues, has become increasingly complex as employees bring their whole selves to work. This necessitates a redefining of leadership approaches to incorporate understanding and managing the outrage that arises in a volatile climate. It’s critical for leaders to be proactive and transparent in their communications while also recognizing the diverse perspectives of their teams.
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