Trigger Strategy is now Tentacles 012: Psychological safety is an emergent property
Jan 16, 2024
Explore the intriguing concept of psychological safety and its critical role in team dynamics. Discover how it's an emergent property, influenced by various aspects of workplace culture, rather than something that can be simply turned on. Hear personal anecdotes that reveal the complexities of employee loyalty and the harsh realities of competitive environments. The discussion challenges common misconceptions about workplace toxicity and the subjective nature of support within teams, shedding light on what truly fosters trust and collaboration.
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Psychological Safety and Team Performance
- Psychological safety, popularized by Google's research, is correlated with high-performing teams.
- It allows team members to speak up, challenge authority, and feel safe from punishment.
Emergent Property
- Psychological safety isn't engineered but emerges from various factors within a specific context.
- It's not something you can simply create; it arises naturally.
Revolut's Approach
- Revolut, known for its demanding work culture, may offer a different type of psychological safety.
- Employees understand expectations and how to "play the game," reducing uncertainty.