Negotiate Anything Billie Gilliam: Leaders Need to Ensure Psychological Safety
6 snips
Jan 9, 2025 Billie Gilliam, a seasoned clinician and educator from Cleveland, shares her expertise on fostering psychological safety in leadership. She emphasizes the importance of separating intention from impact during tough conversations. Billie discusses how trauma-informed therapy techniques can enhance emotional awareness and communication. Listeners learn practical strategies for improving team dynamics and promoting clear communication. The conversation highlights the significant role of informal leaders in creating a supportive work environment.
AI Snips
Chapters
Transcript
Episode notes
Managing Difficult Conversations
- Separate intention from impact and remove maliciousness.
- Ask for clarity and take responsibility for the other person's interpretation.
Managing Your Own Emotions
- Regularly check in with yourself emotionally and physically before and during a conversation.
- Assess if you are the right person to have the conversation and postpone it if necessary.
Overstimulation Leading to Yelling
- Kwame Christian had to learn to recognize his own yelling during a conversation with his wife.
- He realized he was overstimulated by his children in the backseat.