17min chapter

Negotiate Anything cover image

Billie Gilliam: Leaders Need to Ensure Psychological Safety

Negotiate Anything

CHAPTER

Effective Communication in Leadership

This chapter emphasizes the critical role of effective communication in leadership, advocating for self-awareness and emotional readiness during discussions. It highlights the distinction between 'power over' and 'power with' in team dynamics, underscoring the importance of building relationships and recognizing informal leadership. Additionally, it discusses the necessity of creating a safe environment for open communication, emphasizing patience and a focus on process to foster a healthy workplace culture.

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