Billie Gilliam: Leaders Need to Ensure Psychological Safety
Negotiate Anything
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Effective Communication in Leadership
This chapter emphasizes the critical role of effective communication in leadership, advocating for self-awareness and emotional readiness during discussions. It highlights the distinction between 'power over' and 'power with' in team dynamics, underscoring the importance of building relationships and recognizing informal leadership. Additionally, it discusses the necessity of creating a safe environment for open communication, emphasizing patience and a focus on process to foster a healthy workplace culture.
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