All Things Product with Teresa and Petra Global Invoicing
Nov 11, 2025
Small online businesses face a global invoicing nightmare, especially when popular platforms overlook EU tax compliance. Petra shares her experience with Squarespace's missing legal phrases, revealing how this can invalidate invoices. Meanwhile, Teresa discusses how Teachable's restrictive practices can hinder sales. They highlight the importance of understanding customer needs over mere compliance. Their switch to LearnWorlds and Ableify underscores the need for product teams to pay attention to regulatory details, ensuring they truly deliver value to clients.
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Squarespace Invoice Breaks EU Rules
- Petra tried to sell an email course via Squarespace and Stripe and discovered invoices lacked a required EU sentence.
- She had to migrate to Ableify and reconfigure during her summer break to avoid manual reissuing.
Teachable's Legal-Only PDF Policy
- Teresa ran her courses on Teachable and found it only generated PDF invoices where legally required.
- She moved to LearnWorlds because it produced customer-acceptable invoices across EU countries.
Validate Regulatory Details With Users
- Talk to customers and look at support tickets to catch regulatory edge cases before shipping.
- Sweat small details like required invoice text because they can drive customers away.