How to find customers in the Dept of Defense: From prototype to the Pentagon | Steve Blank (Hacking for Defense)
Nov 14, 2024
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Steve Blank, an Adjunct Professor at Stanford and expert in defense innovation, shares his insights on navigating the complexities of selling to the Department of Defense. He emphasizes the stark differences between commercial and military market strategies, detailing how startups can find mission solution fit. Steve discusses common pitfalls startups face and the significance of building key relationships in national security. He also highlights the transformation of Silicon Valley's attitude towards defense founders, offering fresh strategies for success in this unique sector.
Understanding the DoD's complex acquisition processes is crucial for startups to achieve sustainable contracts beyond mere innovation awards.
Founders are increasingly motivated by national security missions, leading to a new generation of startups focused on innovative defense solutions.
Deep dives
Understanding the Department of Defense Landscape
Startups often fail to recognize the distinct operational landscape of the Department of Defense (DoD), leading to the misconception that small contracts equate to business success. Instead, the essential goal is to secure a status known as a program of record, where a company becomes entrenched in the congressional budget system. This position allows for substantial federal contracts that can amount to tens or even hundreds of millions of dollars, contrasting sharply with smaller innovation awards that are fleeting and do not equate to sustainable business growth. Entrepreneurs must learn that achieving this status requires understanding the intricate DoD acquisition processes, different stakeholders, and specific requirements that govern budget allocations.
Navigating the Valley of Ignorance
Transitioning from one-off contracts to larger, sustained engagements within the DoD is not merely a 'valley of death' but rather a 'valley of ignorance' that founders must bridge through self-education. Startups need to thoroughly understand the entire end-to-end process, including who the program executive officers are and how to influence the development of requirements. Without this knowledge, companies risk losing opportunities to more entrenched competitors, making it imperative for startup founders to do their homework and build relationships within the DoD framework. The importance of engaging directly in sales and not outsourcing this responsibility is emphasized; founders must internalize the lessons learned from customers and discussions in order to succeed.
Building Effective Relationships Within the DoD
The process of finding the right contacts within the DoD is far more complex than in typical commercial sales, often requiring a strategic approach to stakeholder mapping and multiple points of engagement. Having a single point of contact can be perilous, as changes in personnel or priorities can drastically hinder progress. Startups must proactively engage with various stakeholders across different departments to avoid being overly reliant on any one individual who could suddenly cease communication. Establishing a solid understanding of the dynamic relationships and the culture within the DoD is essential for creating sustainable sales channels.
The Evolution of Defense Startups
There is a renewed interest in defense startups, driven by current global uncertainties and the need for national security innovations, which contrasts with earlier perceptions of the tech community regarding defense. Many founders are now motivated by the mission of keeping the country safe and securing against authoritarian threats, leading to the emergence of new companies geared toward addressing security challenges. Importantly, the motivations behind these startups are distinct, focusing on problem-solving rather than solely financial gains. The venture capital community has also shifted, showing a willingness to invest in defense-focused startups, recognizing both the potential for profit and the importance of national security.
Steve Blank is an Adjunct Professor at Stanford University, where he co-created the "Hacking for Defense" curriculum for the Department of Defense. As a consultant to top defense and intelligence organizations, Steve brings cutting-edge strategies to the national security sector. Before entering academia, Steve built eight different startups. He helped launch the Lean Startup movement with his May 2013 Harvard Business Review cover story. Steve also authored the acclaimed business books "The Four Steps to the Epiphany" and "The Startup Owner's Manual.”
This episode’s is guest host is Meka Asonye, a Partner at First Round Capital. Before joining First Round as an investor, Meka led go-to-market teams at both Stripe and Mixpanel.